My journey at Mary Chia has been a remarkable chapter in my life, one that reflects both personal growth and professional development. I first joined Mary Chia at the age of 18, starting my career at the bustling Causeway Point branch. Eager and enthusiastic, I immersed myself in the world of beauty and wellness, quickly absorbing the company’s core values and customer-centric approach.

At 20, I transitioned to the Orchard Point branch, where I encountered a more dynamic environment. This move was pivotal for me; it broadened my understanding of the diverse clientele we served. My adaptability and keen observational skills allowed me to grasp the intricacies of customer service, which would prove invaluable in my career. The vibrant atmosphere at Orchard Point, combined with my growing passion for beauty treatments, fueled my desire to learn and excel.

However, after three fulfilling years, I decided to step away from my role at Mary Chia. This period of exploration outside the company gave me time to reflect on my experiences and reassess my career goals. Despite my time away, fond memories of Mary Chia and the relationships I built lingered in my mind. At 28, I felt a compelling urge to return. My decision was rooted in my appreciation for the company’s culture and the supportive environment it offered.

When I returned, I was thrilled to be offered the position of branch manager. My previous experiences and the internal training conducted by Christina Laushi had equipped me with the necessary skills to thrive in this role. I had grown into a highly professional individual, adept at customer service, scheduling, and offering tailored advice on treatments. My understanding of individual customer needs set me apart, allowing me to create personalized experiences that enhanced customer satisfaction.

My story at Mary Chia underscores the importance of responsibility and flexibility in the workplace. The company has provided me with the autonomy to manage my time effectively while maintaining high standards of service. This balance has allowed me to flourish both professionally and personally, reinforcing my belief that a supportive work environment fosters growth and commitment.

In conclusion, my experience at Mary Chia is a testament to my resilience and dedication. From a young and eager employee to a skilled branch manager, my journey illustrates the transformative power of mentorship, continuous learning, and a nurturing workplace. My commitment to understanding customer needs and providing exceptional service exemplifies the essence of Mary Chia’s mission.

Over 20 Years with Mary Chia