My journey with Mary Chia began in March 2005, when I joined the company’s first outlet at Goldhill as a therapist. In those early days, I had the privilege of working closely with Irene, who would later become the branch manager of Goldhill. This partnership not only helped me grow professionally but also laid a strong foundation for my future within the company. Over the next four years, I refined my skills, gaining invaluable experience in both beauty and slimming treatments.

In 2009, my dedication paid off when I was promoted to consultant after transferring to the Parkway outlet. This new role allowed me to deepen my focus on customer care, offering personalized treatment plans tailored to each client’s unique needs. My journey continued with moves to the Ang Mo Kio and Serangoon Central outlets, each transfer bringing fresh challenges and opportunities for personal growth.

Throughout my career, I’ve always been eager to expand my knowledge. I started by specializing in slimming treatments and later transitioned into facials. Mary Chia’s commitment to my development has been a key factor in my growth, providing me with external training opportunities that broadened my expertise. A particularly memorable moment came in 2013, when Mary Chia supported my application for permanent residency in Singapore—a gesture that meant the world to me.

As a consultant, my responsibilities go beyond simply recommending treatments. I play a crucial role in ensuring that clients return for their sessions, which is essential for achieving the best results. This part of my job is a reflection of how much I care about client satisfaction and the importance of follow-up care. Building strong, lasting relationships with my clients has been a cornerstone of my success.

Looking back, I know that much of my progress is thanks to the support and camaraderie of my colleagues. The collaborative environment at Mary Chia has fostered a culture of shared knowledge, which has allowed me to grow both personally and professionally. I truly believe that the encouragement and teamwork within the company have been instrumental in helping me thrive in this competitive industry.

In conclusion, my journey at Mary Chia has been one of dedication, resilience, and growth, all made possible by the supportive environment the company has cultivated. From therapist to consultant, my story is a testament to how hard work, continuous learning, and a strong support system can lead to lasting success.

Over 30 Years with Mary Chia